Refund Policy

At ATOMTECHMD, we are committed to providing high-quality products that meet your expectations. If you are not completely satisfied with your purchase, we are here to help. Please review our refund policy below:

1. Eligibility for Refunds

• We accept returns on unopened and unused products within 30 days of the purchase date.
• If you receive a damaged or defective item, please contact us within 7 days of receiving your order.

2. Return Process

• To initiate a return, please contact our customer service team at info@atomtechmd.com with your order number and reason for the return.
• Once your return is approved, we will provide you with a return authorization and instructions for sending the product back.

3. Refund Method

• Refunds will be issued to the original payment method used at the time of purchase.
• Please allow 5-10 business days for your refund to process once we receive the returned item.

4. Non-Refundable Items

• We do not accept returns or issue refunds for:
  • Opened or used products.
  • Products purchased through third-party retailers.

5. Exchanges

• If you would like to exchange an item, please follow the return process and place a new order for the desired product.

6. Contact Us

If you have any questions or concerns regarding our refund policy, please contact us at 510-612-3656. We are here to assist you!

Thank you for choosing ATOMTECHMD! We appreciate your business and look forward to serving you again.